Find answers to common questions about ticketing, accounts, and using HuiVent.
Note: Each event or organization on HuiVent may also have its own FAQ or help page. Check the specific event or organizer’s page for information unique to that event.
What is HuiVent?
HuiVent is a modern event ticketing platform that allows organizations and individuals to create, promote, and sell tickets for events of all types. Attendees can easily browse, buy, and manage their tickets online.
How do I purchase tickets?
Browse for your desired event, select your tickets, and proceed to checkout using a secure payment method. Once your purchase is complete, tickets will be emailed to you and accessible in your HuiVent account.
Where can I find my tickets after purchase?
You’ll receive an email confirmation with your tickets attached. You can also log in to your HuiVent account and view or download all tickets from your dashboard.
Can I get a refund or transfer my ticket?
Each event organizer sets their own refund and transfer policies. Please review the specific event’s FAQ or contact the organizer directly through their event page for details.
How do I contact support?
If you need help with your HuiVent account, or general platform questions, visit our Contact Us page. For event-specific questions, contact the event organizer listed on the event page.
Is my payment information secure?
Yes. HuiVent uses secure, PCI-compliant payment processors such as Stripe and Square. We never store your full credit card information.
Does HuiVent have fees?
Yes, a small transparent service fee is added to ticket purchases to cover platform costs. For details, see our Fee Structure.
Can organizations have their own FAQs or help sections?
Yes! Many organizations or events hosted on HuiVent maintain their own FAQ or support pages, often linked directly from the event or organization profile. Be sure to check those resources for answers specific to your event.
